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Call Center (Chinese Speaking)

OPENNET

Job Details

Level : Entry Level
Year of Experience :
Hiring : 5
Salary : Nagotiable
Gender : Male / Female
Age : 18 - 35
Term : Full Time
Function : Customer Service
Industry : Telecommunication
Qualification : Degree
Language : , - Good
Location :

Job Description

* Job Description

-  Knowledge internet connection and other communication connections for customer following to procedures

-  Resolve technical issues for customers on the phone.

-  Keep records of service to customers;

-  Escalate and report issues and concerns to supervisor and manager as required

-  Perform professional communication with customers by phone and email

-  Provide details of potential customers or upgraded sales leads to the Sales Team

   Any other related tasks as assigned from time to time by Manager.
 

Job Requirements

*  Requirement

-  Fresh graduate in IT or other related fields

-  Be good at speaking and writing in English and can speak Chinese is advance

-  Experienced configure Modems, router Wi-Fi and AP

-  Basic network TCP/IP, IP address, Switches and other relate to network basic

-  Knowledge DSL Fiber Optic and related internet technologies

-  Flexible to work on rotating schedule (Morning Shift: 8:00AM to 5:00PM ; Afternoon shift: 2PM to 9PM and Night Shift: 9:00 PM     to 7:00AM next day).

-  Be good at communication initiative and problem solving

Apply

LOGIN FOR APPLYING NOW

- Your CV will be applied directly to OPENNET

- If you don’t have CV yet, register here to create Job Seeker account and CV online with us. Then just click once on APPY NOW, your CV will be applied successfully.

- Your CV will be reviewed by employers at any time.

- Or you can send CV directly to email below.

Contact Information

Email :
job@opennet.com.kh
Mobile Phone :
096 768 4007
Office Phone :
098 855 454
Address :
CITY TOWER 3B & 3C (3 Floor): #321, MaoTse Tong Blvd, Phsa Depo I, Toul Kork, Phnom Penh.

About OPENNET

Products and Services

The best ISP company in Cambodia

Description

King Technologies Co,.LTD. operates telecommunication services based on cable such as copper cable (ADSL, Broadband,etc..) and fiber cable for premium service such as FTTH , Leased Line, etc... Supporting the very latest in multimedia and internet services with the highest technology over the world. Its extensive nationwide network coverage is available in all 8 provinces in Cambodia (Phnom Penh capital , including some of provinces ). The company’s workforce consists of more than 700 people including local and foreign experts. Clients are individuals, businesses, research and educational organizations, NGOs, and departments of the Royal Government of Cambodia.

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