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(+855) 70 666 419 | support@ideaplus.com.kh

IT Support (On-Site)


Job Details

Level : Entry Level
Year of Experience :
Hiring : 5
Salary : Nagotiable
Gender : Male
Age : 18 - 35
Term : Full Time
Function : Technician
Industry : Telecommunication
Qualification : Degree
Language : , - Good
Location :

Job Description

Job Description

- Install internet connection and other communication connections for customer following to procedures.
- Resolve technical issues for customers on the phone and by visiting the customer’s site.
- Keep records of service to customers.
- Keep track of company stock/equipment and property.
- Escalate and report issues and concerns to supervisor and manager as required.
- Perform professional communication with customers by face to face, on the phone and email.
- Provide details of potential customers or upgraded sales leads to the Sales Team.
- Follow up processes, policies, and procedures.

Job Requirements

* Job Requirements

- 2nd year up to graduate bachelor degree in Computer Science or other related fields.
- At least 6 months experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fiber Optic and     other internet related technologies.
- Experience with common computer operating systems and Internet related 
  Applications e.g. Microsoft Windows, Internet Explorer, Emails.
- Flexible to work on rotating schedule and travelling to work at the fields.
- Be good at speaking and writing in English.
- Be good at communication, initiative, patient, and problem solving.
- Residential candidates are prioritized 



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Contact Information

Email :
Mobile Phone :
096 768 4007
Office Phone :
098 855 454
Address :
CITY TOWER 3B & 3C (3 Floor): #321, MaoTse Tong Blvd, Phsa Depo I, Toul Kork, Phnom Penh.


Products and Services

The best ISP company in Cambodia


King Technologies Co,.LTD. operates telecommunication services based on cable such as copper cable (ADSL, Broadband,etc..) and fiber cable for premium service such as FTTH , Leased Line, etc... Supporting the very latest in multimedia and internet services with the highest technology over the world. Its extensive nationwide network coverage is available in all 8 provinces in Cambodia (Phnom Penh capital , including some of provinces ). The company’s workforce consists of more than 700 people including local and foreign experts. Clients are individuals, businesses, research and educational organizations, NGOs, and departments of the Royal Government of Cambodia.

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