hi JobLoy
(+855) 70 666 419 | support@ideaplus.com.kh

IT Tech Support Specialist

CMED Group Co., Ltd

Job Details

Level : Entry Level
Year of Experience : 2 Year
Hiring : 01
Salary : 300 - 500
Gender : Male / Female
Age : 0 - 0
Term : Full Time
Function : Information Technology
Industry : Architecture / Building / Construction
Qualification : Master
Language : - Excellent
Location :

Job Description

·       Response to user requests and provide resolution via phone, in person, or remotely.

·       Act as first point of contact.

·       Use a multitude of different troubleshooting mechanisms to resolve issues in a timely manner.

·       Activities require interaction with application software and operating systems to diagnose and       resolve problems.

·       Resolve problems quickly when possible, following established procedures

·      Solving printer and print queue administration issues.

·      Ability to multi-task and prioritize a broadly ranging set of responsibilities daily and long-term.

·      Escalates incidents / service requests as appropriate.

·      A strong understanding of company-specific applications and technologies.

·      Document issues and resolutions.

·      Must be able to work flexible work hours including nights and weekends in urgent cases.

·      Implement and convey company policies to users.

·     Any other tasks assign by supervisor

Job Requirements

·     BA/BS Degree or equivalent work experience

·     2+ years of experience in an technical support / IT help desk role

·     Expertise in standard desktop hardware and software and the ability to resolve user issues.

·     Desktop networking support skills are necessary.

·     Familiarity and prior usage of Windows operating systems, Microsoft Office applications,      networking, PC hardware,                    wireless technology management, basic wiring, Active Directory, video conferencing, web-based applications and
      remote  support.

·     Traveling between sites location within Phnom Penh is required.

·     Ability to work in a high volume fast paced environment required.

·     Strong Windows 7/10 support and troubleshooting skills required.

·     Experience working in a Microsoft Active Directory environment required.

·     Documentation skills required.

·     Experience with Mac OS X, iOS and Android will be considered as an advantage.

·     Strong communication skills in English (both written and spoken) will be considered a major     advantage.

·     Cambodian only 



- Your CV will be applied directly to CMED Group Co., Ltd

- If you don’t have CV yet, register here to create Job Seeker account and CV online with us. Then just click once on APPY NOW, your CV will be applied successfully.

- Your CV will be reviewed by employers at any time.

- Or you can send CV directly to email below.

Contact Information

Email :
c.vanny@cmedgp.com, chhitvannara@gmail.com
Mobile Phone :
Office Phone :
Phnom Penh
Address :

About CMED Group Co., Ltd

Copyright ©2016 by Idea Plus Co.,ltd . All rights reserved.