Technical Support Engineer

MekongNet ISP

Job Details

Level : Fresh Graduate
Year of Experience : 2 Year
Hiring : 2
Salary : Nagotiable
Gender : Male / Female
Age : 0 - 0
Term : Full Time
Function : Information Technology
Industry : Telecommunication
Qualification : Degree
Language : English - Good
Location : Phnom Penh

Job Description

·      Provide IT support to customer, mainly related to internet service 

·      Assist troubleshoot networks, internet connectivity in the customer site or the company 

·      Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment 

·      Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.

·      Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)

·      Travel to customer site to install/configure modem/device & solve other related internet issues 

·      Customers’ site survey and draw diagram, included laying cable

·      POP maintenance 

Job Requirements

·      Bachelor Degree of IT or related field is required. Undergraduate is also welcome

·      Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail

·      Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.

·      Good spoken English and/ (or) any other languages: Chinese/Thai/Vietnamese is a plus

·      Personal motorbike is a plus 

·      Be able to travel and stay in other provinces

·      Loyalty, honesty, patient work, positive aptitude

·      Be willing to support as needed.

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Contact Information

Email :
Mobile Phone :
081 831 516 / 061 226 648
Office Phone :
Address :
AnAnA Building: # 95, 4th Floor, Preah Norodom Blvd., Phnom Penh

About MekongNet ISP

Description

MekongNet is a registered trademark under Angkor Data Communication Group Co., Ltd which established in 2006. It is a full-fledged internet service provider, with a license for the provision of Internet service Provider (ISP), Internet Exchange Provider (IXP), and Internet Data Exchange Center (IDX) granted by the Ministry of Post and Telecommunication of Cambodia.

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