Network Management and Security:
· Provide day-to-day technical support to company users
· Schedule and perform proactive maintenance and reconfiguration of IT systems, including software upgrade and virus scanning.
· Ensure internet and email addresses are available to company users
· Provide technical support with the respect to the proper use of software (MS Word, Excel, email, Khmer fonts) and proper setup, use and care of hardware (PC workstations, laptops, printers, modems, etc.)
· Assist in advising the procurements of computers, computer peripheral and other spare parts.
· Responsible for maintenance company website and related communication channels of the company.
· Ensure that the design of company computer sites allows all of the components, including computers, the network, and software, to fit together and work properly.
Media and Publication
· Ensure quality of any customer designs and publication, in-time media update, and system update.
· Develop effective videos, take quality photos, film footages, and write genuine information to share on company media.
· Develop creative multimedia content to tell compelling stories on company’s website and Facebook.
· Provide technical advice in procuring IT equipment.
· Provide overview concept of design and plan for the system as a whole
· Install and maintain the machines sold to customers as needed and at company
· Assist on printing PVC cards for customers