Customer Service and Admin Executive

Rui Ting Technology Co., Ltd.

Job Details

Level : Fresh Graduate
Year of Experience : 2 Year
Hiring :
Salary : Nagotiable
Gender : Male / Female
Age : 18 - 35
Term : Full Time
Function : Telecommunication
Industry : Telecommunication
Qualification : Degree
Language : Chinese Mandarin, English - Good
Location : Phnom Penh

Job Description

-Open and maintain customer accounts by recording account information

-Resolve product or service problems by clarifying the customer's compliant; determining the cause of the problem

-Maintain financial accounts by processing customer adjustments

-Recommend potential products or services to managemennt by collecting customer information and analyzing customer needs

-Prepare product or service reports by collecting and analyzing customer information

-Meet personal/team sales targets and call handling quotas

-Handle compliants, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

-Resolve customer compliants via phone, email, mail, or social media

-Take payment information and other pertinent information such as addresses and phone numbers

-Other related administration works

Job Requirements

-Bachelor Degree in Business Management or other related

-Proven experience 2 years as customer service or relevant role

-Proficiency in English

-Excellent knowledge of MS Office

-Customer orientation and ability to adapt/respond to different types of characters

-Good communication and presentation skills

-Ability to multi-task, prioritize and manage time effectively

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Contact Information

Email :
Mobile Phone :
098/078-746-384
Office Phone :
Address :
Plot A, St. 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia

About Rui Ting Technology Co., Ltd.

Products and Services

TV Network Opearation, Network Operation(Agent), Wireless TV Operation (Agent), Smart TV customized, Intelligent Network Player Box, Smart Phone, Smart Home, Intelligent Parking System, Intelligent Monitoring System, Outdoor HD LED Advertising Screen, etc.

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